Afterpay FAQs
What is Afterpay?
Afterpay is a service that allows us to offer you the ability to make purchases now and pay for them in four payments made every two weeks without any interest.
How do I use Afterpay?
Shop at NARScosmetics.com as usual. At checkout, choose Afterpay as your payment method. You will then be directed to the Afterpay website to register and provide payment details (Visa or MasterCard only). If you’ve used Afterpay before, log in to your Afterpay account. Then complete your order. It’s that easy. Please note that your order total must be between $35 and $1000 to use this service.
Where can I use Afterpay?
Afterpay can only be used on purchases made on narscosmetics.com. Afterpay cannot be used as a form of payment for purchases in any of our NARS boutiques.
Can I use Afterpay if I’m a Canadian customer?
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and phone numbers will not be able to set up an account with Afterpay.
How does the Afterpay payment schedule work?
All Afterpay customers are required to make their first payment at the time of purchase. Three remaining payments are deducted automatically from your selected payment method every two weeks. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early, and Afterpay will then adjust the amount owed accordingly.
You can log in to your Afterpay account to view your payment schedule or make a payment before the next due date.
What if I can’t pay an Afterpay installment?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
When will my items be delivered if I use Afterpay?
Like any NARScosmetics.com order, Afterpay orders are delivered within our standard shipping timeframes. Free FedEx Ground Economy shipping is available for orders over $35. For more shipping information, please click here.
Is there a limit to how much I can spend on a single Afterpay transaction?
Yes, your order must be between $35 and $1,000 to use Afterpay on NARScosmetics.com.
Can I use another form of payment with Afterpay?
Visa and MasterCard are the only accepted forms of payment when using Afterpay.
What products are not eligible for Afterpay?
All products on NARScosmetics.com between $35 and $1000 are eligible for Afterpay.
How do I return or exchange an item purchased with Afterpay?
We do not honor exchanges (with or without Afterpay). However, any order purchased with Afterpay can be returned within 30 days for a refund. For more information on our return policy, please click here.
I am a NARS PRO, can I use Afterpay?
No. Afterpay is not available for NARS PROs.
Where can I find out more about Afterpay?
For a list of comprehensive Afterpay FAQs, please click here. To view Afterpay’s Privacy Policy, please click here. If you have a question about your Afterpay account, please contact Afterpay’s customer support at 1-855-289-6014.
